About Delcol

Brief History of Delcol

Delcol was established more than 20 years with vast experience and specializes in water dispenser and filtration system in Malaysia. Being a key player, we provide one stop solution with the pipeline activities of marketing and servicing of water dispenser and filtration system to cater to different customer needs. Apart from this, we manufacture and produces 5 gallon RO water to accommodate all business sector and household group.

Delcol has since started with its head office and operations in Kuala Lumpur and eventually expanded its business with setting up of a branch office in East Malaysia. In order to cope with growing demand and business, outlets were soon set up within the Klang Valley.

Delcol Product Range and Services:

The Malaysian public are familiar with the trademark ‘Delcol’, which is synonymous with water filtration products and services. The following list is the core products that marketed by our company:

  • Floor Standing Dispensers
  • Industrial Filtration System
  • Industrial RO System
  • Outdoor Housing
  • RO System
  • Stainless Steel Filtration System
  • Table Top Dispensers
  • Water Bottles

Why You Should Choose a "Delcol" Brand Water Dispenser?

10 Good Reasons

  1. Delcol is the leading brand name for water dispensers, water filters, reverse osmosis system and water treatment products. With a retail chain of 16 sales outlets throughout the country, we have received recognition from the Malaysia Book of Records as being the largest retailer of water filtration products in Malaysia.
  2. We at Delcol offer a wide range of water dispenser and filtration products to suit users ranging from small households to large industries. You can choose from the simple water filtration system to the hi-tech ultraviolet hot and cold water dispenser system or the industrial reverse osmosis water system.
  3. With our large number of outlets throughout the country as well as a wide dealer network, replacement parts are made easily available within your reach. We also keep ample supply components and spare parts to cater to your needs.
  4. Our products have been tested for their quality, reliability and safety by SIRIM and JBE. The increasing number of giant and public listed corporations using our products show their confidence they have on our products. Nevertheless we strive to seek and implement new quality control techniques to further enhance the quality of our products and services.
  5. We always strive to use quality materials in the manufacture of our water dispenser i.e. those that of clean hygienically filtered water supply that is effectively rid of contaminants, such as sediments, chemical pollutants and bacteria.
  6. Our water dispensers come with a one-year warranty during which period we undertake to replace your unit at no additional cost to you if it is found faulty or defective.
  7. We place emphasis on good customer service. On-going investment in quality personnel with the right training and expertise to provide excellent service to our customers, are the motion to affairs excellent customer service & retention.
  8. We are probably the only company in this sector that maintains a workface of well-trained technicians to provide after sales service and support to our customers. We firmly believe that efficient service and good customer support are instrumental in promoting customer satisfaction.
  9. We design our maintenance schedule according to customer needs. Our standard servicing schedule is usually of three - months interval to ensure that your water dispenser are in good working condition and providing the optimum level of service.
  10. We provide prompt and efficient response to breakdown calls. Our services call certain have a pool of service controllers and customer care staff to attend to your technical or service problem. Rest assured, professional advice and assistance will be provided to your accordingly.

Vision & Mission

Transformation of better quality living lifestyle with trusted quality products and services.


  1. To exceed customer expectation and satisfaction.
  2. To have our products in every home, office, shop and factory.
  3. To help people to enjoy quality and healthy water.
  4. To transform every employee into team player.



Business Awards

  • Golden Bull Award 2004
  • Golden Bull Award 2005
  • Golden Bull Award 2006
  • Golden Bull Award 2007
  • SMI Recognition Award 2004
    Best Brand Award
  • SMI Recognition Award 2005
    Best Product & Service Award
  • SMI Recognition Award 2006
    Innovation Excellence Award
  • SMI Recognition Award 2007
    Best Brand Award
  • Business Award 2004
  • Malaysian Retailer-Chains Association
  • Business Summit Award 2007
  • Asia Pacific Golden Brand Products
  • Malaysia Book of Records as
    The Largest Water Filter & Treatment Products Retail Chain


Logo Awards